Cloudways Web Hosting Review 2024: The Ultimate Managed Cloud Hosting Solution

Are you looking for a fast, reliable, and user-friendly managed cloud hosting solution for your website? Look no further than Cloudways. In this comprehensive Cloudways web hosting review, we’ll dive into the features, performance, pros and cons, user experience, and customer satisfaction of Cloudways to help you decide if it’s the right hosting platform for your needs.

Cloudways Web Hosting Review

Cloudways is a leading managed cloud hosting provider that offers a powerful and flexible platform for businesses of all sizes. By partnering with top cloud providers like DigitalOcean, Linode, Vultr, AWS, and Google Cloud, Cloudways delivers exceptional performance, scalability, and reliability.

Whether you’re running a small blog or a high-traffic e-commerce store, Cloudways has a solution tailored to your requirements.

Key Takeaways

  • Cloudways offers managed hosting on top cloud providers for superior performance
  • One-click installation for popular apps like WordPress, Magento, and Laravel
  • Intuitive custom control panel for easy server and application management
  • Advanced caching with Varnish, Memcached, Redis, and Nginx
  • Pay-as-you-go pricing with hourly and monthly billing options
  • 24/7 expert support via live chat, ticket system, and phone

Cloudways Web Hosting Features

Cloudways boasts an impressive array of features that make it stand out from other managed hosting providers:

1-Click App InstallationEasily install WordPress, Magento, Laravel, and more with just a click.
Optimized StackGet the best performance with Apache, Nginx, Varnish, Memcached, Redis, and PHP 7.
Managed BackupsAutomatic and on-demand backups to keep your data safe.
Staging EnvironmentTest changes on a separate staging site before pushing to production.
Collaborative PlatformAdd team members and assign roles and permissions for streamlined workflows.
Cloudways CDNBoost your website speed with the built-in CloudwaysCDN powered by StackPath.

Cloudways Hosting Performance

One of the biggest advantages of using Cloudways is its exceptional performance. By leveraging the infrastructure of top cloud providers and implementing advanced caching technologies, Cloudways ensures that your website loads blazingly fast.

In various speed tests, Cloudways consistently outperforms other popular hosting providers. For example, in a test conducted by, a website hosted on Cloudways loaded in just 467ms, compared to 1.03s on SiteGround and 1.49s on Bluehost.

Cloudways also offers auto-scaling to handle traffic spikes without any manual intervention. This means your website will remain fast and responsive even during peak traffic periods.

Pros and Cons

Like any hosting provider, Cloudways has its strengths and weaknesses. Here are some of the main pros and cons:


  • Exceptional performance and speed
  • Flexible pay-as-you-go pricing
  • Easy-to-use custom control panel
  • Automatic backups and 24/7 real-time monitoring
  • Expert support from knowledgeable technicians
  • No long-term contracts or commitments


  • No domain registration or email hosting
  • Steeper learning curve compared to traditional shared hosting
  • Limited phone support (only for premium support add-on)

User Experience

Cloudways offers a user-friendly experience for both beginners and advanced users. The custom control panel is intuitive and well-organized, making it easy to manage your servers, applications, and team members.

The one-click installation feature allows you to quickly set up popular apps like WordPress, Magento, and Laravel without any technical knowledge. You can also easily scale your server resources up or down based on your needs.

For developers, Cloudways provides SSH and SFTP access, as well as Git integration for seamless deployment workflows. You can also use the Cloudways API to automate tasks and integrate with third-party tools.

Cloudways Customer Service

Cloudways prides itself on providing exceptional customer support. The support team is available 24/7 via live chat, ticket system, and phone (for premium support customers).

The support agents are knowledgeable and responsive, with an average response time of under 2 minutes for live chat. They can assist with a wide range of issues, from basic setup questions to complex technical problems.

Cloudways also offers an extensive knowledge base, community forum, and blog with helpful tutorials and guides for self-service support.

Customer Ratings

Cloudways has earned high praise from customers for its performance, reliability, and support. On Trustpilot, Cloudways has an excellent rating of 4.8 out of 5 stars based on over 2,400 reviews.

Many customers appreciate the ease of use, fast loading times, and helpful support they receive from Cloudways. Here are a few examples of customer reviews:

“Cloudways is the best hosting provider I have ever used. The speed is amazing, the support is top-notch, and the pricing is very reasonable.” – John D.

“I switched to Cloudways from another popular managed WordPress host and I couldn’t be happier. My site loads much faster now and I’m saving money too!” – Sarah K.

“The Cloudways platform is so easy to use, even for someone like me who isn’t very technical. The support team is always there to help when I need it.” – Mark R.

What Users Say

In addition to the positive reviews on Trustpilot, users on various forums and communities have also shared their experiences with Cloudways. Here are some common themes:

  • Cloudways offers the best value for money compared to other managed hosting providers.
  • The performance is consistently fast and reliable, even for high-traffic websites.
  • The support team is knowledgeable, friendly, and always willing to go the extra mile.
  • The custom control panel is intuitive and makes managing servers and applications a breeze.
  • The pay-as-you-go pricing is flexible and allows users to scale as needed without overpaying.


Based on our in-depth review, we highly recommend Cloudways for anyone looking for a fast, reliable, and user-friendly managed cloud hosting solution. With its powerful features, exceptional performance, and expert support, Cloudways is an excellent choice for businesses of all sizes.

Whether you’re a blogger, e-commerce store owner, or developer, Cloudways offers a flexible and scalable platform to meet your needs. The pay-as-you-go pricing also makes it accessible for those on a budget.

While there may be a slight learning curve for those coming from traditional shared hosting, the benefits of Cloudways far outweigh any initial challenges. The custom control panel and one-click app installations make it easy to get started, and the support team is always there to help.

Overall, if you want a hosting provider that delivers speed, reliability, and top-notch support, Cloudways is definitely worth considering. With a free trial available, there’s no reason not to give it a try and see the difference it can make for your website.

Cloudways Web Hosting Review FAQs

Absolutely. Cloudways is designed to be user-friendly, making it a great choice for beginners in cloud hosting.

Yes, Cloudways allows you to host multiple websites on a single server, depending on the plan you choose.

Yes, Cloudways offers a free trial, allowing users to test the platform before committing.

Cloudways takes security seriously, offering features like regular OS patches, firewalls, and two-factor authentication to protect your hosting environment.

Disclosure: We may earn commission for purchases that are made by visitors on this site at no additional cost on your end. All information is for educational purposes and is not intended for financial advice. Read our affiliate disclosure.

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