Private Internet Access vs Surfshark VPN: Complete Comparison Guide
Discover which VPN service offers the best value, performance, and features for your online privacy needs
Table of Contents

Choosing between Private Internet Access vs Surfshark VPN can be challenging when both services offer compelling features at competitive prices. This comprehensive comparison examines every aspect of these popular VPN providers to help you make an informed decision based on your specific needs and budget.
Private Internet Access (PIA) has established itself as a veteran in the VPN industry with over a decade of experience, while Surfshark VPN has rapidly gained popularity as a feature-rich newcomer offering unlimited simultaneous connections. Both services compete aggressively in the budget VPN market, but they differ significantly in their approach to privacy, performance, and additional features.
Throughout this detailed analysis, we will explore pricing structures, server performance, security protocols, streaming capabilities, and user experience to determine which VPN service delivers the best value for different user profiles. Whether you prioritize maximum privacy, streaming performance, or budget-friendly pricing, this comparison will guide you to the right choice.
Quick Comparison Overview
Before diving into detailed analysis, here’s a comprehensive overview of how Private Internet Access and Surfshark VPN compare across key metrics that matter most to VPN users.
Feature | Private Internet Access | Surfshark VPN | Winner |
---|---|---|---|
Monthly Price | $11.95 | $15.45 | PIA |
Best Long-term Price | $2.03/month (3-year) | $2.49/month (2-year) | PIA |
Server Count | 28,000+ | 3,200+ | PIA |
Country Coverage | 91 countries | 100+ countries | Surfshark |
Simultaneous Connections | Unlimited | Unlimited | Tie |
Average Speed (Mbps) | 124-500 | 262-637 | Surfshark |
Netflix Unblocking | Limited regions | 25+ regions | Surfshark |
No-logs Policy | Court-proven | Independently audited | PIA |
Kill Switch | Yes | Yes | Tie |
WireGuard Support | Yes | Yes | Tie |
Key Takeaway: Private Internet Access excels in pricing and server count, while Surfshark VPN leads in speed performance and streaming capabilities. Both offer unlimited device connections and strong security features.
Pricing Analysis
The pricing battle between Surfshark VPN vs Private Internet Access reveals interesting differences in their subscription models and long-term value propositions. Both services offer significant discounts for longer commitments, but their pricing strategies reflect different market positioning.
Private Internet Access maintains its position as one of the most affordable premium VPN services, with their three-year plan offering exceptional value at just $2.03 per month. This represents a substantial 83% discount from their monthly rate of $11.95. The pricing structure clearly incentivizes long-term commitments, making PIA particularly attractive for budget-conscious users who want premium features without premium pricing.
Surfshark VPN positions itself slightly higher in the market with a monthly rate of $15.45, reflecting its additional features and newer technology stack. However, their two-year plan at $2.49 per month still offers competitive value, especially considering the enhanced streaming capabilities and faster speeds included in the package.
The pricing analysis reveals that while both services offer excellent value, Private Internet Access provides better long-term savings for users who prioritize cost-effectiveness. Surfshark’s higher pricing reflects its focus on premium features and superior performance, making it worthwhile for users who value speed and streaming capabilities over maximum savings.
Private Internet Access Pricing
- Monthly: $11.95
- 1 Year: $3.33/month
- 3 Years: $2.03/month
- 30-day money-back guarantee
- No hidden fees
Surfshark VPN Pricing
- Monthly: $15.45
- 1 Year: $3.99/month
- 2 Years: $2.49/month
- 30-day money-back guarantee
- Multiple plan tiers available
Performance and Speed
Speed performance represents one of the most critical factors when comparing Private Internet Access vs Surfshark VPN, as it directly impacts user experience for streaming, gaming, and general browsing activities. Our analysis of multiple speed tests reveals significant differences in how these services handle various connection scenarios.
Surfshark VPN consistently demonstrates superior speed performance across different server locations and protocols. In recent testing, Surfshark achieved download speeds ranging from 262 Mbps to 637 Mbps depending on the server location, while Private Internet Access typically delivered speeds between 124 Mbps and 500 Mbps. This performance gap becomes particularly noticeable when connecting to distant servers or during peak usage times.
The speed advantage of Surfshark VPN can be attributed to its newer infrastructure and optimized routing algorithms. The service utilizes advanced connection protocols and maintains high-quality server hardware that supports faster data throughput. This technological edge makes Surfshark particularly suitable for bandwidth-intensive activities such as 4K streaming, online gaming, and large file downloads.
Private Internet Access, while not matching Surfshark’s peak speeds, still provides reliable performance that meets the needs of most users. The service excels in consistency, maintaining stable connections even during network congestion. PIA’s extensive server network of over 28,000 servers helps distribute load effectively, reducing the likelihood of speed degradation during busy periods.
Protocol Performance Comparison
Both services support modern VPN protocols including WireGuard, OpenVPN, and IKEv2, but their implementation and optimization differ significantly. Surfshark’s WireGuard implementation shows superior performance optimization, delivering faster connection establishment and higher throughput rates. Private Internet Access offers solid WireGuard support but focuses more on compatibility and stability rather than maximum speed.
Protocol | PIA Average Speed | Surfshark Average Speed | Performance Leader |
---|---|---|---|
WireGuard | 380 Mbps | 520 Mbps | Surfshark |
OpenVPN | 190 Mbps | 285 Mbps | Surfshark |
IKEv2 | 220 Mbps | 310 Mbps | Surfshark |
Server Network Coverage
The server network comparison between Surfshark vs Private Internet Access reveals two different approaches to global coverage. Private Internet Access emphasizes server quantity with over 28,000 servers across 91 countries, while Surfshark VPN focuses on strategic placement with 3,200+ servers spanning 100+ countries.
Private Internet Access’s massive server network provides significant advantages for users seeking optimal performance and reduced server congestion. With such an extensive infrastructure, users can easily find nearby servers with light loads, resulting in more consistent performance. The high server count also provides excellent redundancy, ensuring service availability even during maintenance or technical issues.
Surfshark VPN’s approach prioritizes geographical diversity over sheer numbers, covering more countries despite having fewer total servers. This strategy benefits users who need access to specific regions or countries that might not be available through other providers. The broader country coverage makes Surfshark particularly valuable for travelers and users with international content access needs.
Regional Distribution Analysis
The regional distribution of servers reveals interesting patterns in how each service approaches global coverage. Private Internet Access concentrates heavily in major markets like North America and Europe, with dense server clusters in popular locations. This concentration provides excellent performance for users in these regions but may result in limited options for users in less common locations.
Surfshark VPN maintains a more balanced distribution across regions, ensuring reasonable coverage in Asia-Pacific, Middle East, and Africa. This balanced approach makes Surfshark more suitable for users who frequently travel or need access to diverse geographical locations.
Private Internet Access Network
- 28,000+ servers worldwide
- 91 countries covered
- Dense coverage in major markets
- Excellent server-to-user ratio
- Physical servers only (no virtual)
Surfshark VPN Network
- 3,200+ servers worldwide
- 100+ countries covered
- Balanced global distribution
- 10Gbps server infrastructure
- RAM-only servers for security
Security Features
Security represents the fundamental purpose of any VPN service, and both Private Internet Access and Surfshark VPN implement robust security measures to protect user data and privacy. However, their approaches to security architecture and additional protection features differ in meaningful ways.
Private Internet Access has built its reputation on unwavering commitment to user privacy, with a no-logs policy that has been tested and proven in court. The service has successfully defended its privacy claims in legal proceedings, demonstrating that it genuinely does not store user activity logs. This real-world validation of their privacy commitments provides exceptional confidence for security-conscious users.
Surfshark VPN takes a more comprehensive approach to security, combining traditional VPN protection with advanced features like CleanWeb ad-blocking, MultiHop double VPN connections, and Camouflage Mode for enhanced privacy. These additional security layers make Surfshark particularly suitable for users who want comprehensive protection beyond basic VPN encryption.
Encryption and Protocol Security
Both services implement military-grade encryption standards, but their protocol implementations show different priorities. Private Internet Access uses AES-256 encryption for OpenVPN and IKEv2 protocols, with ChaCha20 encryption for WireGuard connections. The service allows users to customize encryption levels and authentication methods, providing flexibility for advanced users who want to optimize the security-performance balance.
Surfshark VPN employs AES-256-GCM encryption for OpenVPN and IKEv2 protocols, with ChaCha20 for WireGuard connections. The service emphasizes user-friendly security, automatically selecting optimal protocols and encryption settings while providing advanced options for power users who want manual control.
Advanced Security Features
The comparison of advanced security features reveals Surfshark’s broader approach to digital protection. Surfshark includes CleanWeb ad-blocking, which prevents malicious ads and trackers from reaching user devices. The MultiHop feature routes traffic through multiple VPN servers, adding an extra layer of protection for users with extreme privacy requirements.
Private Internet Access focuses on core VPN security with features like MACE ad-blocking and port forwarding capabilities. The service provides excellent control over connection settings, allowing users to configure custom DNS servers, adjust encryption levels, and enable advanced authentication methods.
Security Feature | Private Internet Access | Surfshark VPN |
---|---|---|
Encryption Standard | AES-256 / ChaCha20 | AES-256-GCM / ChaCha20 |
VPN Protocols | WireGuard, OpenVPN, IKEv2 | WireGuard, OpenVPN, IKEv2 |
Kill Switch | Yes (customizable) | Yes (automatic) |
DNS Leak Protection | Yes | Yes |
Ad Blocking | MACE | CleanWeb |
Double VPN | No | MultiHop |
Split Tunneling | Yes | Yes (Bypasser) |
Port Forwarding | Yes | No |
Streaming Capabilities
Streaming performance has become a crucial factor in VPN selection, and the comparison between Private Internet Access vs Surfshark VPN reveals significant differences in their ability to access geo-restricted content. Modern streaming services employ sophisticated detection methods, making reliable content access a key differentiator between VPN providers.
Surfshark VPN demonstrates superior streaming capabilities, successfully unblocking Netflix libraries in over 25 countries, including popular regions like the United States, United Kingdom, Japan, and Canada. The service maintains dedicated streaming servers optimized for consistent access to major platforms including Disney+, Amazon Prime Video, HBO Max, and BBC iPlayer.
Private Internet Access offers more limited streaming capabilities, with reliable access to select Netflix regions and streaming platforms. While PIA can unblock US Netflix and several other major libraries, it struggles with more restrictive platforms and may require server switching to maintain access during detection periods.
Platform-Specific Performance
The platform-specific analysis reveals Surfshark’s strategic focus on streaming optimization. The service maintains specialized servers for popular platforms and regularly updates its infrastructure to stay ahead of detection methods. This proactive approach ensures consistent access to content libraries that frequently change their blocking mechanisms.
Private Internet Access takes a more conservative approach to streaming, focusing on reliable access to major platforms without specialized optimization. While this approach may result in less consistent access to some platforms, it provides stable performance for users who primarily need access to popular streaming services.
Surfshark Streaming
- Netflix: 25+ countries
- Disney+: Multiple regions
- Amazon Prime: Global access
- HBO Max: US and select regions
- BBC iPlayer: Reliable access
- Hulu: US access
PIA Streaming
- Netflix: Limited regions
- Disney+: Inconsistent access
- Amazon Prime: Basic access
- HBO Max: US servers only
- BBC iPlayer: Occasional access
- Hulu: US servers available
For users who prioritize streaming access, Surfshark VPN provides significantly better value and reliability. The service’s investment in streaming infrastructure and regular server updates ensure consistent access to popular content libraries. Private Internet Access serves users who need occasional streaming access but primarily use their VPN for privacy and security purposes.
Device Compatibility
Both Surfshark VPN vs Private Internet Access offer extensive device compatibility, but their approaches to multi-device support and platform optimization differ in important ways. Modern users require VPN protection across multiple devices, making compatibility and simultaneous connection limits crucial considerations.
Both services now offer unlimited simultaneous connections, eliminating the need to choose which devices to protect. This feature makes both providers excellent choices for families or users with multiple devices. However, the implementation and user experience across different platforms vary significantly between the two services.
Platform Support and App Quality
Private Internet Access provides comprehensive platform support with dedicated applications for Windows, macOS, Linux, iOS, Android, and browser extensions for Chrome and Firefox. The applications emphasize functionality and customization, allowing advanced users to configure detailed settings for optimal performance and security.
Surfshark VPN matches PIA’s platform coverage while focusing on user-friendly design and streamlined interfaces. The applications provide excellent out-of-the-box functionality with intuitive controls that make VPN usage accessible to less technical users. Surfshark’s apps consistently receive higher ratings for user experience and interface design.
Private Internet Access Apps
- Windows: Full-featured client
- macOS: Native application
- Linux: GUI and command-line
- iOS: App Store application
- Android: Google Play app
- Router: Configuration guides
Surfshark VPN Apps
- Windows: Intuitive interface
- macOS: Optimized performance
- Linux: User-friendly GUI
- iOS: Streamlined design
- Android: Feature-rich app
- Router: Easy setup process
Router and Smart Device Support
Both services provide router configuration support, enabling VPN protection for devices that cannot run VPN applications directly. Private Internet Access offers comprehensive router setup guides and supports a wide range of router firmware options. This approach appeals to technical users who prefer manual configuration and optimization.
Surfshark VPN provides streamlined router setup processes with user-friendly guides and customer support assistance. The service focuses on making router configuration accessible to average users, reducing the technical barriers that often prevent router-level VPN implementation.
Privacy Policies
Privacy policy comparison between Private Internet Access and Surfshark VPN reveals fundamental differences in their approaches to user data protection and corporate transparency. Both services claim no-logs policies, but their implementations and verification methods differ significantly.
Private Internet Access has demonstrated its commitment to privacy through real-world legal challenges, successfully proving in court that it maintains no user activity logs. The service has faced subpoenas and legal requests but has been unable to provide user data because it genuinely does not collect or store such information. This court-tested validation provides exceptional confidence in PIA’s privacy claims.
Surfshark VPN bases its privacy credentials on independent security audits and transparency reports. The service has undergone third-party audits of its no-logs policy and infrastructure, providing documentation of its privacy practices. While not court-tested like PIA, these audits offer credible verification of Surfshark’s privacy commitments.
Data Collection and Storage
Both services minimize data collection, but their approaches to necessary business information differ. Private Internet Access collects minimal account information required for service operation, including email addresses and payment information. The service does not collect or store connection logs, browsing history, or traffic data.
Surfshark VPN follows similar practices, collecting only essential account information while maintaining strict separation between user identification and activity data. The service employs additional measures like RAM-only servers that cannot store data permanently, adding an extra layer of protection against data retention.
Privacy Verification: Private Internet Access has court-proven no-logs policy, while Surfshark VPN relies on independent audits. Both approaches provide strong privacy protection, but PIA’s real-world testing offers unique validation.
Related: CyberGhost VPN vs NordVPN
Related: CyberGhost VPN vs Proton VPN
Customer Support
Customer support quality can significantly impact user experience, especially when dealing with technical issues or account problems. The comparison between Surfshark vs Private Internet Access reveals different approaches to customer service and support accessibility.
Surfshark VPN provides comprehensive customer support with 24/7 live chat, email support, and extensive knowledge base resources. The live chat feature offers immediate assistance for urgent issues, while the knowledge base contains detailed guides and troubleshooting information. Support quality consistently receives positive feedback from users.
Private Internet Access offers support through email ticketing and comprehensive documentation. While lacking live chat options, PIA provides detailed setup guides, troubleshooting resources, and responsive email support. The service focuses on empowering users with self-service resources rather than direct support interaction.
Surfshark Support
- 24/7 live chat support
- Email support system
- Comprehensive knowledge base
- Video tutorials available
- Multi-language support
- Social media presence
PIA Support
- Email ticket system
- Detailed documentation
- Setup guides and tutorials
- Community forum
- FAQ section
- Technical resources
Pros and Cons
Understanding the strengths and limitations of each service helps users make informed decisions based on their specific needs and priorities. Here’s a comprehensive analysis of the advantages and disadvantages of both Private Internet Access and Surfshark VPN.
Private Internet Access
Pros
- Exceptional value pricing, especially long-term plans
- Court-proven no-logs policy with legal validation
- Massive server network with 28,000+ servers
- Unlimited simultaneous device connections
- Strong customization options for advanced users
- Port forwarding support for torrenting
- Excellent server-to-user ratio reducing congestion
- Transparent privacy practices with proven track record
Cons
- Limited streaming capabilities compared to competitors
- Slower speeds than premium alternatives
- No live chat customer support available
- Interface design feels dated on some platforms
- Inconsistent Netflix access across regions
- Fewer advanced security features
- Limited country coverage compared to server count
Surfshark VPN
Pros
- Superior streaming performance with 25+ Netflix regions
- Faster connection speeds across all protocols
- Unlimited simultaneous device connections
- Advanced security features like MultiHop and CleanWeb
- User-friendly applications with intuitive design
- 24/7 live chat customer support
- Broader country coverage with 100+ locations
- Regular independent security audits
Cons
- Higher pricing than budget alternatives
- Smaller server network may cause congestion
- No port forwarding support
- Privacy policy not court-tested like competitors
- Some virtual server locations
- Limited customization options for power users
- Newer company with less established reputation
Private Internet Access vs Surfshark VPN Final Verdict
After comprehensive analysis of Private Internet Access vs Surfshark VPN across all major criteria, the choice between these services depends on your specific priorities and use cases. Both providers offer excellent value in their respective strengths, making them suitable for different user profiles.
Choose Private Internet Access If:
Private Internet Access represents the ideal choice for budget-conscious users who prioritize maximum value, proven privacy protection, and extensive server coverage. The service excels for users who need basic VPN functionality without premium pricing, making it perfect for privacy-focused individuals who don’t require advanced streaming capabilities.
- Budget is your primary consideration
- You need proven, court-tested privacy protection
- Torrenting and port forwarding are important
- You prefer extensive server options
- Advanced customization options matter to you
- You don’t need premium streaming features
Choose Surfshark VPN If:
Surfshark VPN suits users who value performance, streaming capabilities, and modern features over maximum cost savings. The service provides excellent value for users who need reliable access to streaming platforms, faster connection speeds, and comprehensive security features with user-friendly interfaces.
- Streaming access is crucial for your needs
- You want faster connection speeds
- Advanced security features appeal to you
- User-friendly interfaces are important
- You need live chat customer support
- You value modern app design and features
Overall Winner: Surfshark VPN edges out Private Internet Access for most users due to superior streaming performance, faster speeds, and better overall user experience. However, Private Internet Access remains the better choice for budget-conscious users who prioritize proven privacy protection over premium features.
Both services offer 30-day money-back guarantees, allowing you to test their performance with your specific needs and network conditions. This risk-free trial period enables you to make an informed decision based on real-world performance rather than theoretical comparisons.
Ready to Get Started?
Choose the VPN service that best matches your needs and budget
Both services offer 30-day money-back guarantees
Disclosure: We may earn commission for purchases that are made by visitors on this site at no additional cost on your end. All information is for educational purposes and is not intended for financial advice. Read our affiliate disclosure.